Towing service

Towing service
If emergency towing is necessary, we recommend having it done by an authorized KIA dealer or a commercial towtruck service. Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies or flatbed is recommended.

For trailer towing guidelines information, refer to “Trailer towing” in section 5.

It is acceptable to tow the vehicle with the rear wheels on the ground (without dollies) and the front wheels off the ground.

If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the front wheels on the ground, use a towing dolly under the front wheels.

When being towed by a commercial tow truck and wheel dollies are not used, the front of the vehicle should always be lifted, not the rear.


• Do not tow with sling-type equipment.

Use wheel lift or flatbed equipment.

• Do not tow the vehicle backwards with the front wheels on the ground as this may cause damage to the vehicle.

When towing your vehicle in an emergency without wheel dollies :
1. Set the ignition switch in the ACC position.

2. Place the transaxle shift lever in N (Neutral).

3. Release the parking brake.

Failure to place the transaxle shift lever in N (Neutral) may cause internal damage to the transaxle.

Removable towing hook (front)

Removable towing hook (front) (if equipped)
1. Remove the towing hook from the tool case.

2. Remove the hole cover pressing the lower part of the cover on the front bumper.

3. Install the towing hook by turning it

3. Install the towing hook by turning it clockwise into the hole until it is fully secured.

4. Remove the towing hook and install the cover after use.

Emergency towing

Emergency towing
If towing is necessary, we recommend you to have it done by an authorized KIA dealer or a commercial tow truck service.

If towing service is not available in an emergency, your vehicle may be temporarily towed using a cable or chain secured to the emergency towing hook under the front (or rear) of the vehicle.

Use extreme caution when towing the vehicle. A driver must be in the vehicle to steer it and operate the brakes.

Towing in this manner may be done only on hard-surfaced roads for a short distance and at low speeds. Also, the wheels, axles, power train, steering and brakes must all be in good condition.

• Do not use the tow hooks to pull a vehicle out of mud, sand or other conditions from which the vehicle cannot be driven out under its own power.

• Avoid towing a vehicle heavier than the vehicle doing the towing.

• The drivers of both vehicles should communicate with each other frequently.

• Attach a towing strap to the tow hook.

• Using a portion of the vehicle other than the tow hooks for towing may damage the body of your vehicle.

• Only use a cable or chain specifically intended for use in towing vehicles. Securely fasten the cable or chain to the towing hook provided.

• Before emergency towing, check that the hook is not broken or damaged.

• Fasten the towing cable or chain securely to the hook.

• Do not jerk the hook. Apply it steadily and with even force.

• To avoid damaging the hook, do not pull from the side or at a vertical angle.

Always pull straight ahead.

Use extreme caution when towing the vehicle.

• Avoid sudden starts or erratic driving maneuvers which would place excessive stress on the emergency towing hook and towing cable or chain. The hook and towing cable or chain may break and cause serious injury or damage.

• If the disabled vehicle cannot be moved, do not forcibly continue the towing. Contact an authorized KIA dealer or a commercial tow truck service for assistance.

• Tow the vehicle as straight ahead as possible.

• Keep away from the vehicle during towing.

• Use a towing strap less than 5 m (16

• Use a towing strap less than 5 m (16 feet) long. Attach a white or red cloth (about 30 cm (12 inches) wide) in the middle of the strap for easy visibility.

• Drive carefully so that the towing strap is not loose during towing.

Emergency towing precautions • Turn the ignition switch to ACC so the steering wheel isn’t locked.

• Place the transaxle shift lever in N (Neutral).

• Release the parking bake.

• Press the brake pedal with more force than usual since you will have reduced brake performance.

• More steering effort will be required because the power steering system will be disabled.

• If you are driving down a long hill, the brakes may overheat and brake performance will be reduced. Stop often and let the brakes cool off.

CAUTION - Automatic
• If the vehicle is being towed with all four wheels on the ground, it can be towed only from the front.

Be sure that the transaxle is in neutral. Do not tow at speeds greater than 40 km/h (25 mph) and for more than 25 km (15 mile).

Be sure the steering wheel is unlocked by placing the ignition switch in the ACC position. A driver must be in the towed vehicle to operate the steering wheel and brakes.

• Before towing, check the automatic transaxle fluid leak under your vehicle. If the automatic transaxle fluid is leaking, a flatbed equipment or towing dolly must be used.

Tie-down hook
(for flatbed towing, if equipped)

Do not use the hooks under the rear of the vehicle for towing purposes.

These hooks are designed ONLY for transport tie-down. If the tie-down hooks are used for towing, the tie-down hooks or rear bumper will be damaged and this could lead to serious injury.

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