Towing service

Towing service

If emergency towing is necessary, we recommend having it done by an authorized KIA dealer or a commercial towtruck service. Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies or flatbed is recommended.

For trailer towing guidelines information, refer to “Trailer towing” in section 5.

It is acceptable to tow the vehicle with the rear wheels on the ground (without dollies) and the front wheels off the ground.

If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the front wheels on the ground, use a towing dolly under the front wheels.

When being towed by a commercial tow truck and wheel dollies are not used, the front of the vehicle should always be lifted, not the rear.


Before towing, check the level of the automatic transaxle fluid. If it is below the "HOT" range on the dipstick, add fluid. If you cannot add fluid, a towing dolly must be used.



• Do not tow the vehicle backwards with the front wheels on the ground as this may cause damage to the vehicle.

• Do not tow with sling-type equipment.

Use wheel lift or flatbed equipment.

When towing your vehicle in an emergency without wheel dollies :
1. Set the ignition switch in the ACC position.

2. Place the transaxle shift lever in N (Neutral).

3. Release the parking brake.


Failure to place the transaxle shift lever in N (Neutral) may cause internal damage to the transaxle.

Removable towing hook

Removable towing hook (if equipped)

1. Open the trunk lid, and remove the towing hook from the tool case.

2. Remove the hole cover pressing the lower part of the cover on the front bumper.

3. Install the towing hook by turning it

3. Install the towing hook by turning it clockwise into the hole until it is fully secured.

4. Remove the towing hook and install the cover after use.



Emergency towing

If towing is necessary, we recommend you to have it done by an authorized KIA dealer or a commercial tow truck service.

If towing service is not available in an emergency, your vehicle may be temporarily towed using a cable or chain secured to the emergency towing hook under the front (or rear) of the vehicle.

Use extreme caution when towing the vehicle. A driver must be in the vehicle to steer it and operate the brakes.

Towing in this manner may be done only on hard-surfaced roads for a short distance and at low speeds. Also, the wheels, axles, power train, steering and brakes must all be in good condition.

• Do not use the towing hooks to pull a vehicle out of mud, sand or other conditions from which the vehicle cannot be driven out under its own power.

• Avoid towing a vehicle heavier than the vehicle doing the towing.

• The drivers of both vehicles should communicate with each other frequently.


• Attach a towing strap to the tow hook.

• Using a portion of the vehicle other than the tow hooks for towing may damage the body of your vehicle.

• Use only a cable or chain specifically intended for use in towing vehicles. Securely fasten the cable or chain to the towing hook provided.

• Before emergency towing, check that the hook is not broken or damaged.

• Fasten the towing cable or chain securely to the hook.

• Do not jerk the hook. Apply steady and even force.

• To avoid damaging the hook, do not pull from the side or at a vertical angle.

Always pull straight ahead.


Use extreme caution when towing the vehicle.

• Avoid sudden starts or erratic driving maneuvers which would place excessive stress on the emergency towing hook and towing cable or chain. The hook and towing cable or chain may break and cause serious injury or damage.

• If the disabled vehicle is cannot be moved, do not forcibly continue the towing. Contact an authorized KIA dealer or a commercial tow truck service for assistance.

• Tow the vehicle as straight ahead as possible.

• Keep away from the vehicle during towing.

• Use a towing strap less than 5 m (16

• Use a towing strap less than 5 m (16 feet) long. Attach a white or red cloth (about 30 cm (12 inches) wide) in the middle of the strap for easy visibility.

• Drive carefully so that the towing strap is not loosened during towing.

Emergency towing precautions

• Turn the ignition switch to ACC so the steering wheel isn’t locked.

• Place the transaxle shift lever in N (Neutral).

• Release the parking brake.

• Press the brake pedal with more force than normal since you will have reduced brake performance.

• More steering effort will be required because the power steering system will be disabled.

• If you are driving down a long hill, the brakes may overheat and brake performance will be reduced. Stop often and let the brakes cool off.


- Automatic transaxle.

• If the car is being towed with all four wheels on the ground, it can be towed only from the front. Be sure that the transaxle is in neutral.

Be sure the steering is
unlocked by placing the ignition switch in the ACC position. A driver must be in the towed vehicle to operate the steering and brakes.

• To avoid serious damage to the automatic transaxle, limit the vehicle speed to 15 km/h (10 mph) and drive less than 1.5 km (1 mile) when towing.

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